Shipping Policy

1- DELIVERY LOCATIONS

We currently ship to MENA region, GCC, Africa, Turkey, Lebanon, and Jordan. 

2- DELIVERY DURATIONS

Please note that we are experiencing delays from our delivery service companies due to the recent outbreak. It might take around 3-5 business days. We apologize in advance for any inconvenience this may cause.

Delivery times may vary from country to country. Packages are processed and shipped within one business day after the order is placed. Your package in the UAE will be delivered to you within 24-48 hours, and around 1-5 business days to other regions. Please note orders placed on Friday will be shipped on Saturday. 

However, there are occasions that the delivery may take a bit longer, please stay patient!Please allow extra time for your order to be processed during public holidays, busy periods and promotions.

• Furthermore, there will be chances that the item that you ordered may run out of stock though we are doing our best to avoid this from happening. We will definitely try to get you notified as soon as possible if that happens.
• Your package will arrive at your house and you do not need to pick it up at the post office. There may be exceptions that door-to-door delivery service is not provided in particular cities / areas / countries, though this is rare.

3- DELIVERY COSTS

Shipping is free of charge 

Some countries require import duties. Please note that the price that you pay for shipping does not include this fee. This customs fee is from the customs office in the destination country and every country has different import fees. Since customs policies vary widely from country to country, we recommend you to please contact your local customs office for more information about the fees directly. We unfortunately do not cover this fee since the fee is not from us, but rather from the destination country's customs office. The custom authorities however do require us to include the value of your order on the package(s). All custom, import duties fees and taxes are the customer’s responsibility.